Unbox & Inspect
Only use an unopened device from an official retailer. Verify tamper-evident seals and packaging. If anything looks altered, contact support before proceeding.
Setup guide, downloads and security steps to protect your crypto holdings.
Welcome — this page walks you through the recommended first-time setup for your hardware wallet: unbox, create a secure recovery, install companion software, and confirm your accounts. Follow each step carefully — security begins with the setup.
Only use an unopened device from an official retailer. Verify tamper-evident seals and packaging. If anything looks altered, contact support before proceeding.
Download the official desktop or mobile companion app. Never install third-party firmware. The companion app will guide firmware checks and allow secure account import/export.
Set a strong device PIN. This PIN protects the device if it is lost or stolen — choose a unique code, avoid obvious sequences, and memorize it; do not store it online.
When prompted, write your recovery phrase (seed) on paper or steel backup. Store it offline in multiple secure locations. Never share it or enter it on a website or app except during a device restore.
Confirm your accounts by receiving a small test transaction. Verify that addresses displayed on your device match the companion app before sending funds.